About2024-12-10T15:49:49+00:00

Celebrating over 25 years of excellence, Prospay stands as a beacon of success in the realm of payment processing. Founded by our visionary CEO in Miami, Florida, Prospay has evolved from humble beginnings into a formidable force, serving clients across the United States and Canada. From small businesses to private equity firms and Fortune 500 corporations, our commitment to unparalleled service and unwavering integrity has propelled us to the forefront of the industry. At Prospay, we exemplify professionalism, success, and prosperity, establishing the benchmark for excellence in payment solutions.

25+

Years In
Business

3B+

Processing
Volume

60

States &
Provinces

5K+

Merchants

Meet Our Merchants

Explore some of our loyal partners who trust Prospay for their payment needs. Join our network and experience the difference.

Leadership

Orlando Alvarez

CEO

Alexander Alvarez

COO

Nelys Alvarez

CAO

Maylie Alvarez

Client Service Manager

Elizabeth Martinez

Director of Partner Sales

Anthony Alvarez

Technical Support Engineer

FAQ

Frequently
asked
questions.

General Questions?

Are there any contracts or long-term commitments required to use your service?2024-11-15T17:48:47+00:00

No, we do not require any contracts or long-term commitments to use our service. We offer flexible terms to accommodate your business needs.

Can I access my transaction data and history through your platform?2024-05-22T09:05:44+00:00

Absolutely, you can access your transaction data and history through our platform. We offer secure access to real-time transaction information, transaction history, and detailed reports, giving you full visibility and control over your payment activity.

Do you offer fraud prevention tools or service?2024-05-22T09:05:18+00:00

Yes, we offer comprehensive fraud prevention tools and services to safeguard your transactions. Our advanced security measures help mitigate risks and protect against fraudulent activities.

When will I receive funds in my account?2024-11-15T17:48:02+00:00

We offer next business-day funding.

Can you integrate with my current setup?2024-06-03T20:05:21+00:00

Yes! We pride ourselves on being technology-neutral, boasting integrations with numerous industry-standard software and hardware solutions. Our dedicated team of in-house programmers continue to innovate and ensure you achieve your processing objectives efficiently and effectively.

How long does it take to get setup?2024-05-22T09:02:16+00:00

The setup time for payment processing with ProsPay varies based on integration complexity and documentation completeness. However, many merchants find themselves operational within a matter of days, thanks to our streamlined onboarding process and dedicated support.

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